Already enrolled and need to manage or make changes to your EFT Payments or ERA delivery?
Click here to access the ePayment Center
Click here to access Zelis Payments
Looking to Register and Enroll for EFT Payments?
MetLife has partnered with Zelis to provide more options for providers to get paid and manage remittance data electronically. Review the options carefully and select the best option for you!
Need help deciding which option is best for you? Contact us by calling 888.679.0665 or filling out the Provider Enrollment form on our website and a Zelis enrollment advisor will be in touch to assist you.
ZAPP Edge
- ZAPP Edge is Zelis’ premium ACH-enabled provider payments experience, bringing payments, remittance data, and performance insights from 550+ payers, including MetLife, into one single portal to reduce fragmentation and complexity, and accelerate reimbursement.
- To learn more and enroll, contact a Zelis enrollment advisor at 1-888-679-0665.
ePayment Center
- Through the ePayment Center, MetLife offers a no-fee Automated Clearing House (ACH) delivery of MetLife claim payments with access to remittance files via the ePayment Center portal. Within this portal you can view payment data, search payment history, download ERAs in both PDF and 835 formats and ERA delivery to a Clearinghouse or SFTP connection.
- To Enroll call 1-855-774-4392 or visit https://metlifedental.epayment.center/Registration.